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Internet Certified Dealer Standard Operating Procedures Manual
When you document everything you do for your Internet approach, from expanding your process knowledge to obtaining
more sales for your business and/or learning to use
"best practices" to design and develop your policies, procedures and processes, the development of a SOP manual will be an invaluable resource.
This Standard Operating Procedures course will show you how the development and use of a Standards Operating Procedures
Manual will build respectibility, pride and a team spirit in your department that will be the envy of your dealership.
The course will cover the following issues:
- What It's all About
- Why Put Together an SOP Manual
- What Do You Put Inside
- How to Use Your SOP Manual
- Key Elements for Implementation
- Blueprint to Department Success
- Recruitment Tool
- Employee Review Tool
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