In today's tech-heavy business world, you might think the right combination of hardware and software will prevent data security and privacy exposures. But technology is only one piece of that security and privacy equation. Effective policies, along with proper employee training and business-wide implementation, are the other parts.

Suppose you've equipped your computer with the latest network security software - such as firewall & encryption - and you think you have deployed strong security tools. One day a "customer" calls your business to ask what credit card you have on file for his "account". He gives his "name" and "address" to an employee who then looks up the "customer's" information on your computer. Your employee reads the credit card number to the caller.

But the caller is not a "customer". He is a criminal who found the name and address of one of your customers in a trash bin. This happens! To prevent it, you need a data security plan that includes simple steps, such as properly verifying a caller's identity, and employee training. Software alone can't prevent employee error. Employee training can. ICD can do that training for you. Contact us for information on how we can assist you.

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